FAQS: Frequently Asked Questions

Shipping

  • We send our packages with DHL & other different companies. The delivery time is approx. 7-10 working days
  • Changes or deviations are stated again under each product
  • Pre Order delivery time depends.

Payment

We accept the following payment methods

  • PayPal.
  • Visa, Mastercard, Amex.
  • Google Pay.
  • Apple Pay.
  • Stripe.

Which Size Fits Me?

  • There is a size chart in the description of every product, where you can see the right size for you. (DE)
  • Each product has a size chart in the description, there you can see the right size for you. (GB)

My Delivery Doesn’t Arrive!

Write an email to [email protected] to resolve this issue as quickly as possible.

Can I Return an Item?

Yes, you have a 14-day right of withdrawal with us. The item must be back in our warehouse within 14 days of arrival. Unfortunately, we cannot accept returns on sale items or gift cards unless there is a material defect. The same applies to pre-order orders.